March 9, 2026

Why TEMU & SHEIN clear customs without drama

Many consumers believe that platforms like TEMU or SHEIN somehow “avoid” customs procedures.

In reality, their shipments do go through customs. The difference is that their logistics systems are structured so that customs clearance happens smoothly and almost invisibly for the customer.

Here are the three main reasons why.

1. They use the IOSS system and proper customs documentation

Most large e-commerce platforms operate under the Import One-Stop Shop (IOSS) system.

This means they:

  • collect VAT at checkout
  • declare each parcel with a valid IOSS number
  • accurately describe the goods
  • declare a realistic commercial value

When the parcel reaches EU customs authorities, the system already knows:

  • what the product is
  • how much it is worth
  • that VAT has already been paid

As a result, the customs process is faster and simpler.

2. They ship in consolidated logistics flows

Individual orders may look small, but the logistics behind them is highly organized.

Instead of sending parcels individually, these platforms ship:

  • large, consolidated batches
  • grouped shipments from fulfillment centers
  • cargo routed through EU logistics hubs

This allows customs brokers and logistics providers to process clearance in bulk, which significantly speeds up the procedure.

3. They optimize logistics timing, not luck

Consumers often see:

  • delivery times of 10–20 days
  • but no requests for documents or additional payments
  • This happens because most customs processing takes place earlier in the logistics chain, often before the parcel even enters the final delivery network.

Do TEMU & SHEIN actually go through customs?

Yes – absolutely.

The difference is that the process is structured so that:

  • the customer does not notice it
  • no additional documents are requested
  • no unexpected charges appear at delivery

In most cases, customs clearance has already been completed before the parcel reaches the last-mile courier.

In simple terms

TEMU and SHEIN are not “lucky”.

Their logistics and customs compliance systems are designed correctly from the start.

That is why:

  • customers are not contacted for paperwork
  • there are no unexpected customs charges
  • delivery remains predictable

About APS

APS is a Greek customs brokerage and freight forwarding company based at Athens International Airport (Eleftherios Venizelos).

The company specializes in:

  • import and export customs clearance
  • freight forwarding
  • e-commerce customs procedures

With ISO 9001 and AEO certifications and more than 40 years of experience, APS manages the customs clearance and international transportation of goods with reliability and expertise.

Trust the professionals at APS, stay properly informed and eliminate surprises.

APS Team
January 2026